mommy: yeah, i'm calling about my son. he's 8 months old. he's had this cold for a long time.
girlMD: how long is a long time?
mommy: a couple weeks. he got some medicine for an ear infection last week, but i know his ear is still bothering him 'cause he's still digging at them. and now he's got this cough.
girlMD: can you describe the cough at all?
mommy: well, it's dry but tight.
girlMD: any fevers?
mommy: no, not really.
girlMD: do you feel like he's having trouble breathing?
mommy: no. right now he's pretty calm.
girlMD: alright. he's not flaring his nostrils or retracting or breathing fast?
mommy: no. he's drinking his bottle.
(awkward pause as girlMD tries to figure out how to politely say, why the heck are you calling me at 5 in the morning if your kid is fine and has been sick for several weeks?)
mommy: well, i guess i'm just worried that you might think he needs to be seen now, instead of waiting until the clinic opens.
girlMD: well, if you don't think he's having trouble breathing, then i think it's ok to wait. our phones open at 8am and our appointments start at 9am. do you feel comfortable waiting until then?
mommy: yeah, i think so. we'll get some rest and call in the morning. thanks a lot.
girlMD: oh, you're welcome.